Solutions / Arbitral Institutions

Powering modern
and efficient case management

With more than 15 years of experience supporting some of the world’s most complex and high-value disputes, we’re extending our deep expertise and AI-enabled platform to arbitral institutions.

Benefit from our unparalleled international arbitration expertise

Accelerate digital transformation

Underpin your services with the award-winning technology that has modernised thousands of international arbitration cases worldwide.

Customise your system

Our expert team tailors our solution to meet your needs, combining proven technology with flexibility to preserve your unique brand and workflows.

Connect and secure workflows

Ensure everyone can collaborate more efficiently, easily share information, and communicate in one highly protected, unified environment.

RECENT PROJECTS

Advancing international arbitration through cutting-edge technology

ICC International Court of Arbitration

Scottish Arbitration Centre

Singapore International Arbitration Centre

Dubai International Arbitration Centre

ICC International
Court of Arbitration

International Chamber of Commerce (ICC) has launched ICC Case Connect powered by Opus 2, a next-generation digital system that transforms dispute resolution—offering unified case management workflows, secure document sharing, e-filing, and role-based portals for parties, arbitrators, and the ICC Secretariat. It enhances efficiency, transparency, and collaboration throughout ICC arbitral proceedings, supporting global users with a seamless, modern digital experience.

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Scottish Arbitration
Centre

Scottish Arbitration Centre has launched Unicorn, powered by Opus 2, a secure e-filing and case management system that centralises workflows for parties, tribunals, and the institution. The solution offers seamless document exchange, role-based portals, audit trails, onboarding automation, and analytics. Designed for consistency and scalability, it brings efficiency, transparency, and modern connectivity throughout every stage of arbitration.

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Singapore International
Arbitration Centre (SIAC)

Singapore International Arbitration Centre has debuted SIAC Gateway, powered by Opus 2, a cloud-based case management system that streamlines the arbitration process. It offers e-filing, secure document storage and exchange, and communication portals for parties, counterparties, the tribunal, and the SIAC Secretariat. With an intuitive design, always-on access, and robust security, the platform boosts efficiency, transparency, and connectivity.

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Dubai International
Arbitration Centre (DIAC)

Dubai International Arbitration Centre and Opus 2 have partnered to optimise and automate processes to better serve the users of DIAC’s dispute prevention and resolution services. The result is an advanced digital arbitration system that centralises e-filing, case registration, and secure document submission and management. This collaboration is designed to deliver a more efficient, accessible, and connected dispute resolution experience.

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CAPABILITIES

Designed for arbitral institutions, parties, and arbitrators

Our configurable solution has been purpose-built for the administration of arbitration and other ADR
proceedings, from the initial filing through to final award. It provides a secure, flexible, and modern
environment that supports both internal teams and external stakeholders.

Case management

Provides AI-enabled internal support for the secretariat managing the day-to-day administration of a case including the tribunal’s constitution, tracking of fees, dealing with correspondence, or reviewing awards.

E-filing and registration

Streamlines the filing of arbitration and other ADR requests with integrated electronic payment.

Case repository and submissions portal

Delivers a centralised hub for the arbitral institution, parties, and arbitrators.

Workflow automation

Accelerates processes and ensures consistency and reliability.

Granular security and compliance

Enables two-factor authentication and role-based access.

Modern user experience

Offers an intuitive, easy-to-use solution that is designed for quick, widespread adoption.

AI framework

Combines a query capability and a suite of tools to extract data and perform analysis for scalable and intelligent automation.

TESTIMONIALS

What our clients say

ICC Case Connect powered by Opus 2 modernises processes with a seamless platform for document sharing, case management, and ICC Court decisions—all in one place.

Ana Serra e Moura

Deputy Secretary General
ICC International Court of Arbitration

We wanted to deliver a solution that had cybersecurity at its heart and enabled us to put our commitment to greener arbitrations into practice. In Opus 2, we found a partner with an exceptional track record of creating game-changing technology and a deep understanding and knowledge of international arbitration and the broader legal sector.

Brandon Malone

Chairman of the Board
Scottish Arbitration Centre

The SIAC Gateway is a significant step forward in modernising the arbitration process, providing our users with secure, accessible, and efficient tool to manage their cases.

Gloria Lim

Chief Executive Officer
SIAC

The partnership with Opus 2 underlines our commitment to digital transformation and delivering a best-in-class experience to the arbitration community.

Jehad Kazim

Executive Director
Dubai International Arbitration Centre

Discover the Opus 2 difference

We help arbitral institutions to transform their electronic case filing, case management, and case submission system—empowering them to provide superior efficiency, consistency, and service with a modern, AI-enabled software solution.

Delivering value across the arbitration ecosystem

Arbitral institutions, parties, and arbitrators alike benefit from our tailored technology and innovative approach:

  • Arbitral institutions gain efficiency, reduced administrative burden, real-time insights, and enhanced collaboration.
  • Parties benefit from seamless filing, secure submissions, and transparency.
  • Arbitrators access all case materials and communication in one secure, online hub.

Security you can trust

Our platform is designed and maintained to the highest security standards, including ISO 27001:2013 and Cyber Essentials + certification. We understand the confidential nature of arbitration and with security embedded in everything we do, data remains protected.

 

Discover how our team and technology can transform your arbitration services