Virtual hearings, powered by Opus 2

Timeline of a virtual hearing​

Request your information pack

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Notify us of your upcoming hearing

Complete the form below to notify the Opus 2 Eversheds Sutherland account manager and Propel Team of your upcoming hearing.


Collaborate with us

Complete the form to contact the team about working with us on your virtual hearings.


Virtual hearing checklist

Complete the form to receive the virtual hearing checklist straight to your inbox.


A guide to virtual hearings

Complete the form to access the guide and receive it straight to your inbox.


A guide to virtual hearings

Complete the form to access the guide and receive it straight to your inbox.


Book a demo of the Opus 2 Virtual workspace

Complete the form and a member of the Opus 2 team will be in touch shortly to arrange your demo.


Book a demo of the Opus 2 Virtual workspace

Complete the form and a member of the Opus 2 team will be in touch shortly to arrange your demo.


Tech pack installation support

Once active participants receive their tech pack, our technical team will be on hand to assist with the installation of the equipment, or to provide training and technical support.

You will have access to technical support via email, over the phone or via remote desktop access.


Venue partners

For virtual arbitration proceedings, we collaborate with a number of leading arbitration venues around the world to augment their own video conferencing solutions. Together our experienced teams will help you prepare for your virtual hearing with confidence and ensure the smooth-running of proceedings.

The International Arbitration Centre


Maxwell Chambers


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Mr Justice Andrew Baker

Bio goes here


Help and support

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Natalie Osafo, Stewarts

Natalie is a senior associate in the Commercial Litigation team at Stewarts. She is also a solicitor advocate (Higher Courts Civil Proceedings).

Natalie has a broad practice spanning complex high value commercial litigation, arbitration and investigations, which often involve multiple jurisdictions. She has experience of acting for major corporates and financial institutions from a wide range of sectors.

Natalie was President of the Junior London Solicitors Litigation Association (2018 – 2020), which represents over 1,200 junior civil and commercial litigators in London. Natalie is an elected Committee Member of the London Solicitors Litigation Association and is a solicitor representative member of the Rolls Building Disclosure Working Group which proposed the new rules on disclosure for the pilot in the Business and Property Courts in England and Wales.

Natalie has written articles for legal press, given talks and appeared on panels on a variety of subjects including the Business and Property Courts disclosure pilot, legal technology, and best practice for handling disputes at an early stage.


Chris Bushell, HSF and LSLA

Chris is a partner at Herbert Smith Freehills and is the current President of the London Solicitors Litigation Association (the LSLA), which has over 3000 members and helps to shape civil justice reform and promote best practice in litigation. He is also currently a member of the working group led by Baker J which is looking into possible reforms for trial witness statements in the Business and Property Courts.

Chris' experience spans various sectors and geographies, but he has a particular focus on disputes work involving banks and financial buyers. His experience includes advising on complex contractual disputes, class actions, shareholder and joint venture disputes, partnership and LLP disputes, economic torts, fraud and conspiracy, asset tracing, professional negligence, insolvency disputes, employment-related disputes and privacy and defamation issues.

Chris was described as having a ‘formidable reputation’ in Legal 500 UK 2020. He has also previously featured in The Legal Business Disputes Yearbook and among Legal Week’s list of Litigation Rising Stars.


The Hon. Mr Justice Robin Knowles

Sir Robin sits in the Commercial Court, the Administrative Court, and the Court of Appeal Criminal Division. He is the Judge responsible for interim applications in the Queen’s Bench Division. Before appointment to the High Court, he sat as a Recorder in the Crown Court for 15 years, and as a Deputy High Court Judge in both the Commercial Court and the Chancery Division. He is a qualified mediator and has sat as an arbitrator. He was elected a Bencher of Middle Temple in 2004 and was Chairman of the Commercial Bar Association (2005-7).

Sir Robin was involved in rewriting the Commercial Court Guide as part of the Woolf Reforms. He was a member of the Aikens working party on “supercases”. With Sir William Blair, he worked successfully to secure the new Queen’s Counsel system. With others, he led work to bring about the Rolls Building – the world’s largest dedicated business dispute resolution centre. He is a member of the Financial Markets Law Committee, and of the Law and Ethics in Finance Project led by Sir William Blair. He is Chairman of the International Committee of the Judicial College of England & Wales.

A member of the Civil Justice Council, Sir Robin chairs its continuing work on access to justice for those without means. Within the HMCTS Reform Programme he chairs the Litigants in Person Engagement Group (LIPEG). He has a career-long involvement in the encouragement and coordination of legal pro bono work, nationally and internationally, and is on the board of a number of charities in the field, including the Bar Pro Bono Unit and the National Pro Bono Centre. He was awarded the CBE in 2007 for service to pro bono legal services.

Outside the law, Sir Robin has been closely involved with children’s hospices and children’s palliative care, and is a former Chairman of the UK umbrella body in this field.


Ed Crosse, Simmons & Simmons and LSLA

Ed Ed Crosse is a partner at Simmons & Simmons LLP with over 20 years’ experience of handling complex financial and civil fraud related disputes.

Ed was President of the London Solicitors Litigation Association 2016–2018, an association which represents the interest of over 2,900 litigation solicitors in London. He is an elected member of the Law Society Council, representing the City of London. He has played a leading role for the profession on significant court reform initiatives by participating as the solicitor representative on judge–led working groups, including the Rolls Building Disclosure Working Group and was involved in the drafting of the new rules on disclosure for the pilot in the Business and Property Courts in England and Wales.

Crosse is a Partner in the Financial Markets Litigation team at Simmons & Simmons LLP. Ed has over 20 years experience of handling complex financial and civil fraud related disputes. Ed joined Simmons in 2012. Prior to that he worked at Clifford Chance for 10 years and one other leading City firm.



Timeline for preparation and delivery

Virtual hearings have a number of moving parts. Participants connecting from different locations will each have a slightly different setup due to variations in equipment, surroundings and connection speeds. Hence, adequate planning, testing and early instruction are crucial to ensure the smooth running of proceedings.

At Opus 2, you will be supported by a highly experienced team, who will assist you from the start of our engagement through to the conclusion of your hearing. 

Below is a high-level overview of our timeline in the lead up to a virtual hearing which sets out what you can expect and how we work with you.







Meet your dedicated services team

Every hearing Opus 2 is instructed on is supported by a team of dedicated and highly experienced technical and service personnel. Immediately after we are instructed, we will assign the following dedicated team members, who will be in touch with you shortly:

Case Manager: will be your main point of contact and will oversee all aspects of our virtual hearing services.

Virtual Hearing Manager (VHM): will be responsible for ensuring your virtual hearing proceedings run as smoothly as possible. In addition to monitoring and managing your hearing on the day, the VHM will also manage testing and preparation.

Project Manager: will ensure that your shared electronic bundle is set up to meet your requirements.

Venue partners

Information gathering

At this stage, we’ll gather as much information as possible to understand each participant’s role in the hearing as well as the parties' specific needs. 

We will be able to advise on hardware requirements and personalised workstation setup for each participant. Where required, we can also arrange rental and delivery of essential tech packs for active participants to help achieve an optimal experience during the hearing.


Tech pack delivery

All necessary tech packs will be delivered to the active participants ahead of testing and user onboarding sessions. Tech packs include: 

  • a premium headset or personal speaker; 
  • a webcam; and  
  • an extended screen. 

Please note, laptops are not supplied as standard but are available upon request. 

Tech pack installation support


User onboarding

During this stage, we will offer training on both the video conferencing provision and the Opus 2 platform. The onboarding, training and familiarisation session for each party and the Judge/Tribunal will be organised independently.

During the training session, each participant will:

  •  familiarise themselves with the video conferencing solution and the Opus 2 platform;
  •  determine their preferred screen configuration for the hearing; and
  •  test their internet bandwidth.

Any issues identified during this stage will be managed and resolved ahead of the hearing by our team.


Preparing for the hearing

The final days leading up to the hearing are critical to the smooth running of the proceedings.

Your dedicated service team will work closely with you to address any outstanding preparatory work required, such as additional test sessions, training or technical support.

At least two days prior to the hearing, a test session will be chaired by the Judge/Tribunal.

All active participants will be able to test their audio and video connection, as well as the Realtime transcript and EPE service.

At least one day before the hearing, all participants will be sent final details to join the virtual hearing.


The hearing

On the morning of the hearing, we will contact each active participant to ensure they have successfully connected to the video conferencing provision and the Opus 2 platform. 


The Virtual Hearing Manager will: 

  •  host the hearing, admitting participants into the hearing room before locking the session; 
  •  introduce the commencement of the hearing; 
  •  remain on hand throughout to monitor the participants’ connection and provide support as required; and
  •  manage any breaks.

Get the virtual hearings timeline via email

Receive a downloadable version of this timeline, directly into your inbox.

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Planning a virtual hearing?

Guide to virtual hearings

To find out more about virtual hearings, powered by Opus 2, download our guide. 

Download the guide

Request a virtual hearings quote

Request a personalised quote based on your specific virtual hearings requirements. 

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Virtual hearings checklist

A quick reference guide for the various stages of planning and conducting a virtual hearing.

View the checklist

Learn more about virtual hearings, powered by Opus 2

If you’re considering transitioning to a virtual hearing, the Opus 2 team is here to help. We’ll take away the hassle and provide you with all the support and expertise you need to conduct seamless virtual hearings, allowing the smooth running and timely conclusion of your matters.

Find out more