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Platform Support

Opus 2 Platform Support services received an average 99% client satisfaction score in 2021.

Overview
Opus 2’s Platform Support specialists will ensure your experience is hassle-free. Should you encounter a technical issue, we’re available to resolve your problems swiftly and effectively.
As you continue to use your tailored platform, Opus 2's Platform Support team will be on hand to help. Working closely with Opus 2's Solution Services team, we ensure reliable delivery, implementation, and day-to-day operations.
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What we offer

When you choose the Opus 2 Platform, you will experience a bespoke service. That means our highly skilled and experienced support teams will continue to offer you a tailored service from the day you get started. We provide ongoing technical support should you run into any issues at a platform level, and we work side by side with Opus 2's Solution Services to ensure your needs are met.
Technical support
Our Platform Support specialists will be on hand to resolve any technical issue that may arise.
Omnichannel assistance
Contact us with the assurance that your query will be dealt quickly, via phone, email or online ticket.
Self-help library
Find the answer to your question or query quickly and efficiently with our comprehensive library of support resources, videos and articles.

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Other services

Solution Services

Opus 2 Solution Services help build your connected digital practice by tailoring our solutions to your unique practice. They work with you closely to understand how you and your team, your best practices and clients’ needs. 

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Hearing Services

Opus 2 Solution Services help build your connected digital practice by tailoring our solutions to your unique practice. They work with you closely to understand how you and your team, your best practices and clients’ needs.
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